Services

InnoVision℠  (BEST SELLER!)

Three Tiers of automated asset insight. available to fit every IT budget.  everyone needs to have a trusted source for their IT infrastructure.  It doesn't matter where it is hosted/managed, KNOWING its state, what is on it, how it is used, and what it is for.  If you are currently using tribal knowledge, spreadsheets, and manual management, then you are wasting time and money, not to mention up to $5,600 per minute during outages, triage and root cause analysis.

InnovAssess℠ Level 1: InnovOps will gather the vision/objectives and assess the current state.  The outcome is to provide a high level target report of processes, tools, data, governing bodies, resources, structure, technical acunum, or projects which need a deeper assessment to align with vision.   

InnovAssess℠ Level 2:  This will continue from the Level 1 with an agreed deep dive into specific areas.  The goal is to align with the vision and find the complications, blockers or strayers of the current or future vision.  The assessment will document the vision, blockers, champions, risks, conflicts, and costs.  This review will be a deep dive into one item of the executive's choice and can include:  People/Roles, Processes, Data, Tools/Technology,  Costs, and Value.

InnoCARTS℠ (Cost, Agility, Risk, Technology, Service to your customers) Annually, a company should review tools for performance, alignment, improvements, cost, agility, risk, Best Practice, compliance, knowledge, service, and usability.

We'll assess a tool or a process in your company and provide you a certified report card with recommendations where appropriate.  If you have strategic  changes, you may need this service now

Every 2-3 years a company should evaluate and assess current vendor's and in-house developed tools, products,  processes, services,  and  pricing.  Using a 3rd party removes bias that can arise from incumbents or familiar tools which can bring many risks into the business.  We'll assess your needs and put it into a solistiation that you can manage using a report card system.   Additional services from management to deployment available.

Sometimes it's lonely at the top and I've heard so many times: "I don't think xxx can be changed/fixed; we just can't get there".  If this is you, then call us and  together we can understand if we can make a difference.  Limit of ONE FREE Session per company.

Having a vision or a goal is worthless without plans of how to achieve it.    

InnovAdvise℠ provides a readiness assessment and high level roadmap so that you can achieve your vision.

Are your goals and visions for the company not progressing?  InnovOps wil provide initial advisory services to a single company's board of directors or a chief executive staff.  Price includes initial strategy planning, roadmap, adoption  plans, communication plans,  corporate presentation, and readiness assessment.    Additional items can be negotiated into this service.

 InnovAdStrat℠  provides ongoing advisory and strategy services to a single company's board of directors or a chief executive staff.  Price includes initial strategy planning, roadmap, adoption plans, communication plans, and readiness assessment.  We will meet on a monthly basis to advise on the progress, provide agile changes to the plans and roadmap, and advise on challengers, roadblocks, technological innovations and obstacles.  Report cards and assessments of goals are included.

InnovOPEX℠ is for a single department looking to better their operation regardless of industry.  We'll understand the vision and value for your department then do a high level roadmap.  This service can be coupled with one of our assessments as well.  The outcome can additionally include gaps, recommendations,  and observations on: KPI and service level attainment, governance board, scope, culture,  department structure and resources, and technology.

This is an assessment of the readiness and journey a company needs to take.  95% of the companies feel they need to move to the cloud but most are not sure they can or have and are experiencing 7 times the costs before they migrated.  InnovOps will guide this journey and set an obtainable cost and timeline to fit your goal.

Regardless of where you are today, we will provide the expertise to make your customer the most important thing in your business.  Automating back-end processes, patching, changes, identity management and more. Upgrades, migrations and process alignments are available for most ITSM packaged software.  We specialize in integrations and Service Catalogs, so let us build it today and you'll succeed tomorrow.

 InnovAdvantage℠is fixed price managed services.  We will perform all the maintenance on your ITSM/ITOM applications to keep IT Operation's lights on.    InnovOPEX℠  or an assessment may be required to assess your needs.  The price depends on the services.  The above price is average, and doesn't include enhancements, assessments or product changes.

P3 is Policies, Processes and Procedures.  If you have a binder full of these sitting on a shelf then you lack continuity in your services, your customer surveys are low, and you lack agility and resilience.

Most companies and employees do not know the difference between a policy, process and procedure thus writing any of these isn't an easy task.   This service will provide you with the knowledge to write low maintenance, high value P3s to bring consistency into your organization.   

Discovery as a Service  for a Lean Enterprise(DaaSLE ℠ )

(Starts at 3 days of Service)

We will automatically perform a vendor and product neutral discovery.

When there is a need to audit/assess what you have for IT equipment and software  or there's a transition due to a merger, de-merger, platform change, consolidation, you can leverage us to provide you a baseline for your specific goal.

There are many add-on features, so give us a ring.